Bugs are part and parcel of any product development process. Therefore it’s the responsibility of software testers to track these bugs effectively and that too quickly. But most testing teams still depend on age-old methods like Word documents and Excel spreadsheets to track bugs when there are several bug tracking tools available like JIRA bug tracking tool, Bugzilla, Trac and so on. The greatest drawback of Word documents and Excel spreadsheets are that they take time which in turn affects the delivery of products on time.
For effective bug tracking, a QA test management team must have a fully customized and web-based bug-tracking tool which allows the team to notify others through emails, attach files, and track the history of the reported bug. Moreover it should have a good report engine and should also allow team members or customers to submit bugs online.
Test automation and bug tracking tool goes hand in hand to help QA teams achieve superior quality work in less time. This makes it easy for them to get the products to market quickly.