Forums : Technical Issue Help

Dear Open Hub Users,

We’re excited to announce that we will be moving the Open Hub Forum to https://community.synopsys.com/s/black-duck-open-hub. Beginning immediately, users can head over, register, get technical help and discuss issue pertinent to the Open Hub. Registered users can also subscribe to Open Hub announcements here.

On May 1, 2020, we will be freezing https://www.openhub.net/forums and users will not be able to create new discussions. If you have any questions and concerns, please email us at [email protected]

Topcased source code download failed 4 months ago

Pierre,

Looks like a temporary failure of authentication caused these two enlistments to hang. Rescheduled the jobs for these two which ran OK. This appeared to kick off updates for all the other enlistments. Will check tomorrow to see if all updates ran through OK.

Thanks!

ssnow-blackduck over 13 years ago

I know you are kind enough to relaunch it each time it occurs on a project or another, but I suggest to introduce a way for project managers to do it or at least to have more detailed logs about the failure, so that they can fix it on their side if needed.

Pierre Gaufillet over 13 years ago

Pierre,

Thanks, I will pass on the suggestion.

Hopefully we will get the update system so that a failure like this is a rare occurrence. Have seen some positive movement in that direction already and hope for more change soon.

We're looking for ways to more intelligently handle failures that aren't under our control.

Thanks again!

ssnow-blackduck over 13 years ago