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Redmine
Analyzed 11 months ago
A flexible project management web application written using Ruby on Rails framework. Key features include:
* Multiple projects support
* Flexible role based access control.
* Flexible issue tracking system
* Gantt chart and calendar
* News, documents & files management
* Feeds & email
Licenses:
gpl
Support Incident Tracker
Analyzed about 11 hours ago
Support Incident Tracker (or SiT!) is an Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails. Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every
Request Tracker
Analyzed about 17 hours ago
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs
OTRS
Analyzed over 3 years ago
OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to
Horde
Analyzed 8 months ago
Horde is both an Open Source software project and an application framework written in PHP.
The application framework is currently the basis for 50 applications written by developers from around the world, including the flagship IMP Webmail client, the popular Chora repository viewer, and a complete
Licenses:
apache_ish, BSD-3-Clause, gpl
Roundup Issue Tracker
R
Analyzed 4 months ago
Roundup is a simple-to-use and -install issue- tracking system with command-line, Web, REST, XML-RPC, python and e-mail interfaces. It manages a number of issues (with flexible properties such as "description", "priority", and so on) and provides the ability to (a) submit new issues, (b) find and
OTRS ITSM
Analyzed over 3 years ago
ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework.
Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration Management Data Base; process spanning
Work Request Management System
W
Claimed by Catalyst IT Analyzed 1 day ago
The Work Request Management System (WRMS) is used for managing requests from clients through to resolution and time recording for billing purposes.
SIRIOS
Analyzed over 3 years ago
A incident and advisory system for CERTs (Computer Emergency Response Teams).
SIRIOS is based on the OTRS trouble ticket system that enables you to record your complete correspondence (e-mail, telephone etc.) without gaps. Thanks to the different modules of SIRIOS you can process your
Cerb
Analyzed about 9 hours ago
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.
Licenses:
devblocks...